FAQ

Jordan’s Zenith specializes in curated tours across Jordan, including historical, cultural, and adventure experiences. We provide tailored travel packages, guided tours, accommodation arrangements, airport transfers, and special packages for solo travelers, families, and groups. Our team is dedicated to delivering a memorable and authentic Jordanian experience.

The best time to visit Jordan is during the spring (March to May) and autumn (September to November) when the weather is mild and pleasant. Summer can be hot, especially in the desert regions, while winter may bring cooler temperatures and rain.

Yes, most travelers need a visa to enter Jordan. You can obtain a visa upon arrival at Queen Alia International Airport or at border crossings, though it’s best to check visa requirements for your nationality. Jordan also offers the Jordan Pass, which includes visa fees and entry to many tourist sites.

Yes, Jordan is considered one of the safest destinations in the Middle East, with welcoming locals and a stable political environment.

Pack comfortable, modest clothing suitable for the climate and type of activities you plan to enjoy. Sunscreen, a hat, comfortable walking shoes, and a reusable water bottle are recommended. In cooler months, bring a light jacket.

You can book a tour directly through our website or contact us via email or phone. Our team will guide you through the booking process and help customize your itinerary to fit your preferences.

We offer a range of tours including cultural and historical tours, adventure tours, religious pilgrimages, wellness retreats, and customizable private tours tailored to your interests and schedule.

Absolutely. We believe in providing a personalized experience and are happy to adjust any itinerary to include specific sites, activities, or accommodation preferences you may have.

Yes, our tours cater to all kinds of travelers. Whether you’re a solo explorer, traveling with family, or organizing a group trip, we’ll ensure you have a comfortable and enjoyable experience.

We provide tour guides in all languages to cater to the needs of our diverse clients. We collaborate with licensed tour guides registered with the Ministry of Tourism, ensuring high-quality guidance in the language you prefer

We accept major credit cards, bank transfers, and online payment options. You can discuss payment methods with our team during the booking process.

Our cancellation and refund policy vary depending on the type of tour and timing. Generally, cancellations made within a specific period before departure may incur fees. Please contact us directly for detailed information on cancellations.

Yes, a deposit is typically required to confirm your booking, with the remaining balance due closer to your departure date. Specific details will be provided at the time of booking.

Yes, we offer accessible tours designed for those with mobility challenges, ensuring a comfortable and inclusive experience. Let us know your needs, and we’ll tailor the itinerary accordingly.

Yes, please inform us of any dietary restrictions or allergies, and we will coordinate with our dining partners to ensure suitable meal options are available.

We offer a variety of accommodations to suit different budgets and preferences, from luxury hotels to charming guesthouses. Let us know your preferences, and we’ll find the best option for your stay.

Yes, we cater to both luxury and budget-conscious travelers and can recommend accommodations that meet your comfort and budget preferences.

Once you complete your booking, we will send a confirmation email with all accommodation details and contact information. Our team is available to address any concerns.

We recommend checking with your healthcare provider about vaccinations and any specific health precautions. Bringing basic travel medication is also advised.

While tap water is generally safe in most areas, we recommend drinking bottled water for better taste and safety, especially in remote areas.

Yes, we highly recommend travel insurance that covers health, accidents, and trip cancellations. Travel insurance provides peace of mind and assistance during your journey.

Jordan is a warm, welcoming country with a few cultural customs to note. Dressing modestly, particularly when visiting religious sites, and respecting local traditions is appreciated. Greeting people with respect and removing shoes before entering homes are common practices.

The Jordanian Dinar (JOD) is the currency. Major credit cards are accepted in many hotels, restaurants, and stores, but carrying some cash is recommended for smaller vendors.

Yes, ATMs are widely available in cities and tourist areas, though it’s best to have cash on hand when traveling to more remote locations.

Tipping is customary in Jordan, though it’s not mandatory. For good service, consider tipping 10-15% at restaurants, and small tips for hotel staff and guides.

We arrange private, comfortable transportation for all our tours, with professional drivers and air-conditioned vehicles. For longer distances, domestic flights or luxury buses can also be arranged.

Yes, transportation is included in our packages unless stated otherwise. This includes transfers between sites and airport pick-up and drop-off.

Yes, we provide airport transfers to ensure a smooth arrival and departure experience. Simply let us know your flight details, and we’ll arrange it.

Our team is available 24/7 for emergencies. You’ll receive contact details upon booking, including a dedicated hotline to assist with urgent needs.

We provide dedicated on-ground support throughout your journey. Our team is available to assist with any issues, changes, or additional requests to make your experience seamless.